Over the years, I’ve acquired numerous happy clients; the technology has allowed me to work more efficiently and gently. Highlights for me include the introduction of the PS tip, No Pain technology, a refined Classic to Comfort Powder, thinner and more flexible PERIOFLOW® tips, and warm water with the newly launched AIRFLOW Prophylaxis Master®; however, it is the AIRFLOW® PLUS Powder that is truly revolutionary. I take pride in explaining to my clients a description of the powder, the hardness factor compared to both pumice and enamel, and the cutting edge technology involved.
I have always believed in keeping my clients comfortable, even if it means knowingly leaving calculus behind. If we hurt or scare our clients away, we have done more harm than good, no matter how many hard deposits we removed or how much healthier we think they will be. There is a softer side that needs to be brought to the forefront of modern dental care. The old adage, “no one cares how much you know until they know how much you care,” holds true.