Insufficient or no water from handpiece.

For all handpieces: Make sure you have set your water to 10 (maximum flow on the cord)

AIRFLOW® Handpiece

1. Verify that the handpiece is not clogged by removing it and checking the water flow without Handpiece. If the Handpiece is clogged, follow the maintenance process to prevent or unclogg the handpiece by watching the video on the maintenance chapter. Go to MAINTENANCE section and select How to reprocess and prevent clogging on AIRFLOW® MAX handpiece?
2. Check your water filter cleanliness and replace it if necessary. Disconnect the mains plug before servicing any filter.
3. Make sure you have well-connected and sufficient pressure from your water supply. If still not solved, contact EMS aftersales service.

PERIOFLOW® Handpiece

1. Change the PERIOFLOW Nozzle
2. Remove the PERIOFLOW Nozzle and verify that a water jet comes out of the handpiece If still not solved, contact EMS aftersales service.